GLOBAL PLATFORM

FOR THE LOVE OF FASHION

We're always looking for your next favorite brand. Holocene only selects the boldest and most innovative fashion brands to be a part of our platform.

Return Policy

Holocene offers returns within 7 days from the day you receive your order with the exception of the following:
- Items that are "made-to-order" will not qualify for a refund as the garment was made especially for you.
- Lingerie panties can't be returned due to sanitary reasons. These will be considered a final sale.

*Return Policy:
- You will be charged $20 per return which will be deducted from the final refund amount.
- Shipping labels and taxes/duties that may have been collected are non-refundable.
- All items must be returned within 7 days of receiving it. If a return is requested or an item is returned outside the 7-day period, it will be considered a final sale.
- All items must be returned in new condition with all tags attached and original packaging.
- Return labels provided by Holocene must be used. If you choose to use your own return label we will not be held responsible for a failed delivery and you will not qualify for a refund.
- We will continue to monitor your orders and how many returns you request. Based on the number of those returns we may at our discretion deny refund requests.

     

     

    I need help with my order, who do I contact?

    For any issues with orders, please contact Hello@HausHolocene.com